CSI employs a matrixed organizational structure that emphasizes responsiveness, communication and customer service.  This structure reflects the founders’ many years of experience managing a variety of similar technology companies.

A key element of the structure is the centralized technical and staffing elements that support the daily requirements of program and account management.  While remaining directly accountable to the President, this arrangement enables efficiencies while encouraging ongoing communications between staff and line functions.

CSI assigns Program Managers as the point of contact for all government and company contracts.  In this way, all personnel have ready access to our management team.  These managers meet with technical representatives on an on-going basis.  The GSA Schedule program manager is responsible for all program orders and coordinating the daily activities of the staff. 

   

Figure 1 –Organizational Chart

 

Our management team has built a matrixed organization that is fully responsive to client needs while assuring compliance with technical requirements and quality standards, as well as contractual issues.

Management Team

The senior management team is led by the President who participates in the daily operation of the company by monitoring the quality and value of all contracted services. The Vice President is responsible for overseeing division performance while Program and Account Managers oversee project performance. Program Managers report to the Vice President weekly. They distill financial and technical performances of contract and task orders in a summary written report. Project leaders guide daily conduct of technical performance and first tier management of technical staff, again keeping the Program Manager informed via daily communications and weekly written reports.  CSI understands that in today’s competitive resource constrained environment buyers seek to optimize the value of each dollar spent.  We translate that to providing the highest possible quality at the best possible rate to our customers.  We know that value comes with doing our work accurately, completely and efficiently.  Thus, we put major emphasis on the management control mechanisms that             enable us to continually validate these characteristics.

Management Control

In order to maintain our reputation for delivering high quality applications within cost and budget, CSI employs management control.  This is effective in motivating personnel towards positive results while ensuring our developers credentials.

Program Management

We begin with a detailed corporate policy that is the foundation for every aspect of the company’s operation. We add to that a program management plan which is a written document that translates these policies and requirements for each contract until it is formally executed.

Project leaders have the responsibility to validate each employs timekeeping procedures. New employees receive rigorous training in order to accurately track labor hours expended. CSI has hired an expert contracts management team in order to have all contract requirements assured.